Sydney | Hybrid | High-Performing Delivery Team
Do you come from an MSP or fast-paced managed services background where you’ve worked across multiple clients, infrastructure projects, escalations, and cloud environments?
We are seeking a technically strong, client-focused Senior Infrastructure Engineer (L3) to join a high-performing delivery team supporting enterprise and mid-market environments across Australia.
This role is ideal for someone who enjoys being hands-on across infrastructure, cloud, virtualisation, networking, and Microsoft environments — not just maintaining systems, but actively building and improving them.
The Opportunity
We’re partnering with Infotrust, a leading Australian provider of cyber-first technology and managed services, to find an experienced Senior Infrastructure Engineer (L3) to join their Sydney delivery team.
This is a senior technical role responsible for:
- L3 escalations
- Infrastructure deployments
- Cloud and hybrid environments
- Technical project delivery
- Client-facing engineering support
- Mentoring junior engineers
You’ll work across multiple client environments in a collaborative and highly technical MSP setting.
What You’ll Be Doing
- Supporting and building complex infrastructure environments across multiple clients
- Managing L3 escalations across server, cloud, networking, and virtualisation technologies
- Delivering infrastructure projects, migrations, onboarding, and deployments
- Supporting AWS and hybrid cloud environments
- Working across Microsoft technologies including M365, Active Directory, Azure AD, and Windows Server
- Troubleshooting complex infrastructure and connectivity issues
- Supporting backup, disaster recovery, monitoring, and security platforms
- Working directly with clients to provide clear technical guidance and solutions
- Mentoring L1/L2 engineers and contributing to technical knowledge sharing
What You’ll Bring
- 5+ years’ experience in a Senior Infrastructure Engineer, Systems Engineer, or L3 Support role
- Strong MSP or managed services experience highly regarded
- Strong hands-on infrastructure engineering capability
- Experience across:
- AWS cloud environments
- Windows Server
- Microsoft 365
- Virtualisation (VMware/Hyper-V)
- Networking fundamentals
- Backup & DR technologies
- Ability to troubleshoot and resolve complex technical issues end-to-end
- Strong client-facing communication skills
- Experience working across multiple concurrent environments and priorities
- AWS certifications highly regarded
Highly Regarded
- MSP experience
- Azure experience
- Microsoft certifications
- Networking or security exposure
- ITIL / ITSM experience
- Experience with enterprise support tooling and monitoring platforms
Why Join?
- High-performing and collaborative technical environment
- Hybrid working flexibility
- Exposure to enterprise-level infrastructure projects
- Strong career progression pathways
- Ongoing professional development and certification support
- National organisation with cutting-edge cyber and managed services capability
Package
- Competitive salary
- Hybrid work environment
- Professional development support
- Employee benefits and career progression opportunities
Apply Now
If you’re a hands-on Infrastructure Engineer who enjoys solving complex technical challenges, working directly with clients, and building modern infrastructure environments, we’d love to hear from you.
