- Enjoy a flexible working arrangement to better manage work-life balance.
- $65-75k Base salary plus Super plus Access to a dual-cab vehicle, available for both work and family use.
- Coverage of your own territory, ensuring manageable client relationships.
In this permanent, full-time role, you will be trained over six months to become a specialist water treatment technician before taking full responsibility for an allocated territory. You’ll manage all aspects of delivering high-quality non-potable water treatment and testing products and services for commercial applications.
Reporting directly to the Director of Operations and working alongside a close-knit team of five professional technicans, your key responsibilities will include maintaining treatment systems, ensuring compliance with company procedures and regulations, and supporting the Sales & Service Team in achieving business development goals. Approximately 95% of the workload involves stable, repeat service work with existing clients.
What else is great about this role:
- Massive opportunity for career growth and personal development.
- Work predominantly with retained clients offering stability and predictability.
- Flexibility – manage your own schedule, including task and job prioritisation (must complete the regular work and be available for client phone calls between business hours 9-5)
- Team-oriented culture that celebrates collaborative efforts and success.
- Comprehensive training from experienced professionals in the field.
Duties:
- Manage all customer interactions in your designated territory.
- Provide timely and effective service in accordance with company standards.
- Driving between sites, working outdoors and in plant rooms
- Collaborate with Sales & Service Team on strategic initiatives.
- Conduct regular quality checks to ensure compliance.
- Resolve customer issues efficiently to maintain satisfaction.
- Prepare monthly territories reports for performance tracking.
- Promote the company’s offerings to clients while building lasting relationships.
- Support colleague efforts to meet shared KPIs and business goals.
Skills and Experience:
- Strong communication skills with a focus on relationship-building.
- Physically fit, able to perform tasks that require strength and mobility.
- Valid driver’s license is a must for the role.
- Ability to manage and prioritize multiple tasks effectively.
- Experience in customer service or technical support roles is advantageous.
- Familiarity with Microsoft Office Suite for reporting and documentation.
- Willingness to learn new systems and procedures efficiently.
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
