3 weeks ago

Operations & Communications Coordinator – Boutique Advisory Firm

Play a key role in operations and client communications within a dynamic, supportive business advisory firm.

Sydney CBDInner West & Eastern Suburbs

Permanent / Full Time

  • Collaborative culture with a friendly team atmosphere
  • Enjoy a flexible work environment without the hassle of daily travel

Join a high-performing business advisory firm where your communication and coordination skills will shine. As the Operations Coordinator, you’ll play a central role in ensuring seamless internal processes and first-class client engagement. Reporting directly to the Practice Manager, you’ll work alongside a close-knit team in a collaborative and progressive environment.

What’s Great About This Role:

  • Lead the communications function – manage content, updates, newsletters, and client follow-ups in a boutique advisory firm that values clarity and consistency.
  • Work closely with the Operations Director and Practice Manager in a role that offers full visibility across business processes, empowering you to influence outcomes.
  • Gain exposure to a wide variety of services across business operations and compliance.
  • Be part of a firm that embraces cloud-based tools and innovative accounting solutions.

Duties:

  • Manage client communication schedules, including reminders and follow-ups for compliance obligations.
  • Oversee content development and distribution, including practice newsletters, website updates, and social media.
  • Lead ongoing projects such as website enhancements and digital platform improvements.
  • Support tax and compliance processes, including data entry, BAS, payroll, superannuation, and reconciliations.
  • Prepare financial reports, cash flow projections, and budgets for clients.
  • Foster client accountability through consistent and proactive communication.

Skills and Experience:

  • 3–5 years’ experience in a similar operations or client communications role.
  • Prior experience in a tax or accounting practice is a bonus.
  • Strong background in small business administration and stakeholder communication.
  • Advanced Excel skills and confidence working with cloud-based accounting systems (e.g., Xero, MYOB).
  • Highly organised, with proven multitasking and relationship management capabilities.
  • Adaptable and team-oriented, with a proactive and collaborative approach.

Ready to apply?
Take the next step in your operations career and join a firm that values your input and empowers your growth. Apply now!

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