- Be the face of the business and drive store success across multiple departments
- Join a supportive and experienced leadership team with a strong customer focus
Our client is seeking an experienced and hands-on Store Manager to oversee the daily operations of their flagship location in Petersham. This role is responsible for leading approximately 45 staff across both the retail showroom and warehouse. Reporting directly to Executive Management, you’ll play a pivotal role in ensuring smooth operations, outstanding customer service, and high-performing team culture.
About the Company
With over 50 years of industry success, our client is a trusted supplier of quality bathroom, kitchen, and plumbing products across Sydney. They represent a carefully curated selection of local and international brands, servicing both residential and trade customers from their multiple showrooms and distribution centres.
What’s in it for You?
- Join a stable and respected business with a long-standing reputation
- Develop your leadership career in a hands-on, dynamic retail setting
- Take ownership of a large and motivated team
- Work in an environment that promotes innovation, accountability, and support
- Enjoy real opportunities for long-term professional growth
Your Responsibilities
- Lead and inspire the retail team across the store
- Deliver outstanding customer service and ensure customer satisfaction
- Manage daily store operations, sales performance, and team productivity
- Implement and maintain operational procedures and safety standards
- Monitor KPIs and drive continuous improvement initiatives
- Oversee recruitment, onboarding, and training of team members
- Ensure compliance with company policies and industry regulations
- Support occasional delivery activities as required
- Oversight of the warehouse team
What You’ll Bring
- Must have a solid experience in retail management
- Preferred to have some knowledge or experience in plumbing retail & showrooms
- Proven leadership skills with the ability to motivate large teams
- Customer-focused mindset and excellent communication skills
- Strong organisational and problem-solving abilities
- A proactive, energetic, and hands-on management style
- Previous experience in operational or store management roles
- A current, valid driver’s licence
How to Apply
Click apply to submit your application online. We are reviewing applications as they are received, so don’t delay. Please note: Only shortlisted candidates who meet our client’s selection criteria will be contacted.
Job ID: JT330.03
