Customer/Account Manager
- Mon to Fri 8.00 am to 4.30 pm (Parking on site)
- Manufacturing/Packaging Industry
- Similar exp will put you at the top of the list
- Salary negotiable depending on exp
About the Employer
This 100% Australian owned family business has earned the title of Specialists in their field. They have been providing quality products to their loyal customers for more than 50 years. Their approach to customer service and technology, coupled with their forward-thinking ethos, is why they are still experiencing growth after all these years.
About the Role
Essentially you will be the “go to person” for the customer. You will be liaising with customers on a daily basis. Looking after quotes, bespoke orders, QA trials, variations, inventory and more… You will build a rapport and gain the customer’s confidence to ensure all their needs are met. You will not be alone, you will be surrounded by an enthusiastic team, who are ready, willing and able to help when needed. Not to mention a very supportive management team. This truly is a “team culture”.
What’s great about this role
- Friendly team environment
- 1:1 customer liaison
- Management support
- Career progression opportunities
- No two days are the same
Duties
- Establish a rapport with customers
- Liaise with customers daily
- Work closely with Sales/Production/Operations
- Manage customers’ request/queries
- Assist other team members if required
- Maintain accurate records on CRM
- Work diligently with attention to detail
Skills and Experience
- You are a “people person”
- You love building business relationships
- You’re prompt and professional at all times
- You enjoy variety in your day
- Your computer savvy
- You gain satisfaction from assisting others
- You come to work with a smile on your face
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
Job ID: VVK349
