- Join an Multi Award Winning Team in the Miami/Burleigh Area
- Part Time with the opportunity to grow to full time
- Competitive Hourly Rates + bonuses
- Hours and Days – 9am to 5pm Monday, Tuesday & Friday
About the Role
Our client is a multiple Award winning organisation with based in South East Qld and NSW. They boast having a Team of specialists, who are extremely passionate about Mortgage Broking and relish being able to help clients to fulfil their dreams.
Due to ongoing growth, they are now seeking a self-motivated, professional individual who can support their team of Brokers. You will be working within the client services team and be responsible for reviewing loan documentation to ensure all information is correct, meeting with the client online or face to face to go through their documents, emailing Solicitors and ensuring you have all documents in readiness for Settlement. The role requires a high attention to detail, the ability to use your initiative and professional client interaction.
What’s great about this role:
- An opportunity to be recognised & rewarded for your efforts; Team Bonuses, Christmas function & bi-annual Team events
- A team with long term staff, who are passionate about customer service & results
- Genuine Career Growth opportunities available
Duties:
- Communicate with Customers, Brokers and Solicitors via phone and email
- Monitor email inbox for formal approval notifications
- Review loan documentation to ensure correct client details
- Conduct client meetings via Google Meets, Phone or Face to Face to review loan documentation
- Liaise with Solicitors regarding funds to complete
- Monitor and keep loan applications on track through to settlement
Skills and Experience:
- High level Customer service & Administration experience
- Excellent problem solving ability
- Extremely strong attention to detail with the ability to work in a fast paced environment
- Ability to handle & respond to a high volume of email communications
- Excellent written & verbal communication skills
- A strong customer focus with a positive, can-do attitude
- Quick learner, who is proactive and self-motivated
- High level of computer proficiency
- Be available to work Mon, Tues & Fri, 9am to 5pm
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
Job ID: LB141/2.0
