1 week ago

Parts Consultant

Parts Specialist. Work in brand new premises with a reputable International business in operation for over 70 years. Career progression opportunities!

Brisbane Southern Suburbs & Logan

Permanent / Full Time

  • Brand new purpose built premises in Berrinba from August!
  • Multiple Career Paths and Progression Opportunities
  • Well established reputable International business

About the Role
  
Our Client supplies world leading Construction Equipment Brands through sales and hire of their equipment, as well as having an extensive after-sales division for servicing and parts.  They are now seeking a self-motivated Parts Consultant, who has superior customer service skills and takes pride in their work. 
  
Working with internal and external customers, sourcing, selling and transferring of parts will be the primary focus and key priority in this role.  You will be dealing with customers face to face, via email and over the phone, problem solving parts needs and providing exceptional customer service. In addition, you will also be responsible for assisting with inwards and outwards goods, cyclical stocktakes and maintenance of the warehouse areas.  Experience with earthmoving and construction equipment will be highly regarded, however experience in agricultural or light vehicle will also be considered. 
  
What’s great about this Company:

  • Fantastic team, with a number of staff being there 15 years plus!
  • Work uniforms & PPE supplied
  • A Company that values and rewards their staff

Duties:

  • Provide exceptional customer service to internal and external customers, face to face, over the phone, via email and online.
  • Processing of sales orders, quotes, invoices, cash handling, EFTPOS and trade accounts.
  • Demonstrate strong product knowledge and provide advice to customers
  • Strong problem solving skills and ability to use your initiative
  • Complete and coordinate all associated paperwork, record keeping and updating the internal CRM systems.
  • Generate new business leads and maximise opportunities with every customer interaction.
  • Identify and resolve customer concerns, with timely follow up on all client contact.
  • Represent the company values, ethics and services in a professional manner at all times

Skills and Experience:

  • Previous experience in automotive parts consulting, preferably with heavy vehicle or similar. Light vehicle will be considered.
  • Strong solution focused problem-solving skills
  • Passion for building customer relationships and providing top notch service
  • Excellent communication skills, written and verbal
  • Computer literate, including Microsoft Office applications
  • A genuine team player with a supportive and friendly personality
  • Forklift licence or the ability to obtain a licence
  • MUST have full Australian working rights.  This role is not suitable to candidates not residing in Australia or requiring Sponsorship. 

How to apply:
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.
  
  
Job ID: LB100212B/45.0

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