- Hybrid work flexibility
- Employee referral rewards and staff discounts
- Opportunities to lead innovation and make a real impact
About the role:
Our client is on a mission to enable Australian businesses to get the best ROI from their technology investments. Currently seeking a Technical Delivery Manager who will act as a senior technical advisor and IT operations lead across a portfolio of enterprise clients, helping them stay secure, scalable, and future-ready.
As a Technical Delivery Manager, you’ll take charge of service delivery, client engagement, technical roadmapping, and continuous improvement across key accounts. Working closely with Account Managers, Solution Architects, and Engineers.
What You’ll Be Doing:
- Manage service health, risk, compliance, and reporting for assigned clients
- Deliver technical roadmaps and drive delivery-led growth initiatives
- Lead client engagements, from strategic planning to vendor demo coordination
- Oversee renewals, scope of works, and subscription lifecycle management
- Champion continuous service improvement and innovation programs
- Act as the de-facto IT Operations Manager for your portfolio of clients
What We’re Looking For:
Looking for someone who not only has a solid technical foundation but also excels in customer engagement and strategic thinking.
- Strong knowledge of Modern Workplace solutions based on Microsoft technologies; or
- Expertise in CISCO Networking (especially Meraki, SASE, or SD-WAN frameworks)
- Demonstrated client-facing skills, you’re comfortable presenting, influencing, and building trust with key stakeholders
- Experience in pre-sales, solutioning, and sales enablement. This role isn’t just about delivery, but helping drive business growth through strategic technology conversations
- A consultative mindset with the ability to translate technical solutions into commercial outcomes
- Must have a Permanent Residence or a Citizen
What’s on Offer:
Our client don’t just deliver secure and scalable technology, but create a workplace where people thrive.
- Professional development programs
- Employee referral rewards and staff discounts
- Opportunities to lead innovation and make a real impact
- Collaborative, supportive team environment with flexibility and work-life balance.
- Be part of a high-performing, supportive, and inclusive team.
- Engage in meaningful work delivering projects that make a difference.
- Access flexible working arrangements and professional development opportunities.
- Join an organisation that values innovation, collaboration, integrity, and employee wellbeing.
Are you a tech-savvy leader who thrives on building strong client relationships, delivering exceptional service outcomes, and shaping scalable, secure technology solutions? APPLY NOW!
