- Secure, long-term employment with a well-established company
- Become part of a leading industry player
- Enjoy a diverse, fast-paced, and rewarding role
About the Role
Our client is a respected and well-established steel distributor known for its strong reputation, quality products, and exceptional customer service. A proudly family-owned and operated business, they are passionate about their people and committed to maintaining a supportive and collaborative work environment.
Currently seeking a proactive and customer-focused Internal Sales to join the team. This is a dynamic role that involves delivering outstanding customer service to a loyal customer base while supporting the broader sales and operations team. No two days are the same — this is a fantastic opportunity for someone who enjoys variety, teamwork, and taking ownership of their role.
What You’ll Love About This Role:
- Be part of a friendly, close-knit team where support and camaraderie are part of everyday life.
- Enjoy a hands-on, dynamic role that keeps things interesting—no two days are the same!
- This is a secure, long-term opportunity with a respected market leader that’s built on trust, reliability, and people.
- As a proudly family-run business, we’re deeply committed to your wellbeing and success—because when you thrive, we all do.
Key Responsibilities:
- Deliver high-quality customer service via phone, email, and in-person
- Build rapport with customers and maintain long-term relationships
- Develop a strong understanding of steel products and service offerings
- Accurately process orders, quotes, and invoices
- Handle front desk duties and general office administration
- Conduct product research and assist with stock takes
- Stay informed of market trends and contribute to sales initiatives
Skills & Experience Required:
- Minimum 1 year of experience in internal sales, sales support, or customer service within industrial, construction, or steel-related sectors
- Completion of Year 12 (VCE or equivalent)
- Strong communication skills – both written and verbal
- Professional presentation and a positive, can-do attitude
- Confident with numbers and accurate with data entry
- Proficient in Microsoft Office and general admin systems
- High attention to detail and excellent time management
- Ability to work autonomously and collaboratively within a small team
