- Competitive salary
- Opportunities for professional development
- Supportive and dynamic work environment
About the Role
Join us as the Service Manager and become the driving force behind our HVAC service division! Reporting directly to the Managing Director, you’ll lead a talented team of technicians, ensuring we deliver outstanding customer service and complete all service and maintenance tasks with excellence.
This full-time hybrid role offers the perfect mix of office-based work in Clayton and the flexibility to manage your team effectively. If you’re passionate about HVAC and ready to make a significant impact, we want to hear from you!
What’s great about this role:
- Hybrid flexibility
- Opportunities for career growth and progression
- Commitment to fostering a collaborative work environment
- Choice of a fully maintained company vehicle with a fuel card or a car allowance with a fuel card
Duties:
- Manage and coordinate the service team to optimise productivity and efficiency.
- Supervise and schedule service calls, ensuring timely responses and superior workmanship.
- Communicate effectively with customers to understand their requirements and provide customized HVAC solutions.
- Oversee the maintenance of service vehicles, ensuring all tools and equipment are adequately stocked and in optimal condition.
- Deliver on-the-job training and mentorship to service technicians to continuously enhance their skills and expertise.
- Maintain comprehensive records of all service activities and generate detailed reports for management.
- Ensure full compliance with all relevant health, safety, and environmental regulations.
Skills and Experience:
- At minimum of 3 years of experience in a similar HVAC service management role within the commercial and industrial sectors.
- Demonstrated leadership skills with the ability to inspire and motivate a team of technicians to provide exceptional customer service.
- Excellent problem-solving and decision-making abilities for addressing complex HVAC issues.
- Strong communication and interpersonal skills to effectively interact with customers and team members.
- Comprehensive understanding of HVAC systems, maintenance procedures, and industry best practices.
- Relevant trade qualifications or certifications, such as a Certificate III in Air Conditioning and Refrigeration.
- Proficiency in HVAC-specific software and tools for job scheduling, inventory management, and reporting.
- Additional Electrical and Plumbing qualification will be a plus
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
Job ID:
SM169/01
