2 weeks ago

Branch Operations Team Lead

Pivotal role driving Branch Operations, fostering positive team culture & optimising processes to ensure ongoing efficiency & customer satisfaction.
  • Pivotal role overseeing Branch Operations
  • Excellent Salary package including regular bonus opportunities
  • Join a high performing supportive Team with a winning mindset

About the Role:
Our client is a well-respected NZ owned business, who have been enhancing the quality of people’s lives for over 35 years.  They have developed trusted partnerships across multiple markets, including Public and Private Hospitals, Allied Health, Aged Care and Community Care. 
  
An exciting position is now available for an experienced Branch Operations Team Leader who will be responsible for overseeing and coordinating day to day operations of the Auckland team.  Reporting to the Operations Manager, this role will be crucial in ensuring efficient inventory management, cost control, production, service and project delivery.  To be successful in this role, you will need to have strong leadership skills, excellent organisational ability and a comprehensive understanding of business requirements across, warehousing, logistics, service, production/assembly, customer service and administration.
  
Benefits:

  • The opportunity to work for an established industry leader
  • Make your mark in this Branch Leadership role
  • Attractive base salary and incentive structure
  • Lots of benefits, including, morning teas, lunches, medical insurance + kiwi saver

Duties and responsibilities:

  • Overseeing all operational aspects of the Auckland branch including project delivery, production, inventory, customer service, service, human resources, and administration.
  • Drive customer centric culture to ensure that operations enable delivery on time and in full.
  • Optimise and improve assembly/production area to fulfil all requirements
  • Develop and improve warehouse layout and systems by analysing process workflow, manning and space requirements, and equipment layout.
  • Coordinate and prioritize order picking, packing, and shipping activities.
  • Monitor inventory levels and collaborate with procurement to ensure stock availability.
  • Lead, mentor and motivate the team to achieve performance goals
  • Monitor and report on all financial aspects of the Branch, including labour & overhead costs
  • Induct new team members and conduct regular team meetings to communicate objectives, updates and expectations.

Skills and Experience:

  • Experience in a Team Lead/Branch Management role within a production/assembly environment or similar
  • The ability and drive to consistently meet and exceed Company targets & KPI’s, across all aspects of the business
  • Demonstrated experience in financial management including, forecasting, budgets & expenditure
  • Strong commercial acumen, attention to detail and excellent organisational skills
  • Excellent work ethic, with strong personal values and an ability to tackle challenges head on
  • High level problem solving skills, with the ability to pro-actively resolve issues and take responsibility for finding solutions
  • Sound computer skills including MS Office and CRM systems
  • MUST be a NZ Resident with full working rights.

How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.

JOB ID: LB100217/1.0

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