3 weeks ago

Administration and Sales Support

In this role you will providing exceptional sales administration and customer service within a growing and ambitious business.
  • Be part of a company that services both Australian & International customers
  • Permanent, secure long-term position
  • Career progression opportunities

  
About the Role
Our client is an Australian-owned relocation company servicing both Australian and International customers.
  
They are seeking a self-motivated, highly organised person who has exceptional administration skills and a passion for service excellence to join their team. 
  
This is a pivotal role in the business, where you will be responsible for supporting valued clients (new and existing) and managing customer enquiries.

The successful candidate must be someone who knows the importance of customer experience and someone who can combine their interpersonal skills, attention to detail and passion for customer care.
 

What’s great about this role:

  • Be part of a national group communicating with multiple branches
  • Pivotal role within the service & sales teams
  • Passionate team striving together towards success
  • Open to a 4 day week, if required

  
Duties:

  • Answer and direct phone calls and attend to general customer enquiries quickly
  • Develop and maintain positive relationships with customers 
  • Manage customer orders as required
  • Identify sales leads and pass on to the Sales team
  • Manage customer concerns and resolve issues
  • Assist with general administration, office-keeping duties and tasks as required

  
Skills and Experience:

  • Minimum 2-3 years’ customer service/administration experience
  • Previous experience working for a removal company (preferred but not essential)
  • Excellent communication skills (verbal and written)
  • Solutions-focused and able to problem solve
  • Proficient computer skills
  • Very organised individual with high attention to detail

  
How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: HW12930/1.0

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